Last Updated: November 18, 2020 

Your privacy is important to us:  

Unless we say otherwise in this Privacy Policy, we do not use personal information to market or advertise to you.  
We do not sell user personal information. 

Pottery Designs does use your personal information for certain stated purposes, such as providing and improving our website and communicating with users about new Pottery Designs website features, products, websites, and events. Please read this Privacy Policy. It describes what information we collect from you and how we use that information.  

This Privacy Policy governs how Pottery Designs LLC ("Pottery Designs," "we," "our," or "us") uses and shares personal information collected by our website at www.potterydesigns.com (the “Website”).  "You" are a “User”.  This Privacy Policy forms a part of the Website Terms of Service https://potterydesigns.com/termsofservice and shares the same terminology. You should read both documents together. 

1. Information Pottery Designs Collects

Pottery Designs may collect personal information from Users as described below.  

1.1 Personal Information that We Collect Directly from Your Input 

When a User creates an account on the Website, we ask you for certain information, such as your first name, last name, email address, password, title, company type and name, company address and phone number, and cell phone number.   

When a User contacts us by phone or email provided on the Website, we may store the resulting personal information received.  

1.2 Personal Information that We Collect Indirectly from Your Use of the Website 

When a User uses the Website, some information may be automatically collected to help us understand how the Website is being used and how to improve the Website. For example, device type, the device identifier (UDID), the Open Device Identification Number (ODIN), date/time stamps for each visit, browser type, operating system, Internet Protocol (IP) address, Internet Website provider (ISP), referring/exit pages, clickstream data, and domain name are all collected for purposes of administering, tracking usage of, and improving the Website. We may store this information in log files.  

Cookies and Similar Technologies 

Pottery Designs uses cookies (small text files placed on your device) and similar technologies to provide the Website, to help collect data, and to market to Users. These cookies help us provide the Website. For example, they allow you to log in to secure areas of the Website and help the content of the pages load quickly. We use cookies to provide Users with a more personal, useful, and interactive experience with our Website. We also use web beacons to help deliver cookies and gather usage and performance data. The Website may include web beacons and cookies from third-party Website providers.  

In addition to the cookies we set, third parties can also set cookies when you visit our sites. For example:  

Companies we hire to provide Websites on our behalf, such as site analytics, may place cookies when you visit our sites. 
Companies that deliver content, such as videos linked or embedded, place cookies on their own. These companies use the data they process in accordance with their privacy policies, which may enable these companies to collect and combine information about your activities across websites, apps, or online Websites. 

Each User has a variety of tools to control cookies, web beacons, and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics Website providers to opt out of data collection through web beacons and similar technologies. User browser settings and other choices may impact the functionality of the Website.  

How We Use Your Personal Information

We store and process User personal information in the United States, and we use this information as follows:  

To provide the Website service, including updating, securing, troubleshooting, and providing support. 
To improve and develop the Website. 
To respond to User input and questions and provide customer service. 
To communicate with Users about upcoming Pottery Designs events, new website features, products, services, and other news. 
To send the User information including confirmations, technical notices, updates, security alerts, and support and administrative messages. 
To identify specific Users in our system. 
To facilitate the creation and management of accounts on our Website. 
To process and deliver orders. 
To comply with our legal, regulatory, compliance, or auditing obligations. 
For other purposes with your permission. 
Information We Share

Pottery Designs does not sell User personal information. We share personal information we collect on Users when Users create accounts, request support, or otherwise use the Website. We may also share User personal information with vendors, consultants, and other third party Website providers who need access to such information to carry out work on our behalf and at our direction. For example, we rely on data center operators and communications vendors to operate our Website or send you notifications.  

We use a third-party provider, Mail Chimp, to manage our email mailing lists and to deliver our newsletters and other e-mails. When you create a User account, you sign up to receive emails from Pottery Designs.  Your personal information is securely shared and stored with Mail Chimp.  You may “unsubscribe” from our e-mails at any time by clicking on the “unsubscribe” link at the bottom of our e-mails, in which case Mail Chimp will delete your information from our mailing list.  For more information on how Mail Chimp protects this data, please review Mail Chimp’s privacy policy at https://mailchimp.com/legal/privacy. 

We may also share User personal information for legal, protection, and safety purposes. For example,  

We may share information to comply with applicable laws. 
We may share information to respond to lawful requests and legal processes. 
We may share information in an emergency, such as protecting the safety of our employees and agents, our Users, or any person. 
We may share information to protect the rights and property of Pottery Designs, our agents, employees, customers, and others, including by enforcing our agreements, policies, and terms of use. 
We may disclose or transfer your personal information in connection with the sale, merger, bankruptcy, sale of assets or reorganization, in whole or in part, of our company. 

In any such case, Pottery Designs requires recipients to comply with the terms of this Privacy Policy and all applicable data privacy and security laws. 

In the unlikely event we discover that a recipient is using personal information in a way that conflicts with this Privacy Policy, we will take all reasonable steps to stop them. 

Information Choices and Changes

Users may opt out of providing personal information to the Website at any time by ceasing to use the Website and by emailing [email protected] to have their account removed. Pottery Designs will stop collecting the User’s personal information in these cases, but may still retain the User’s personal information as outlined in the “Data Retention” (Section 7) of this Privacy Policy (below).  

Our communication email regarding events, news and other such topics explain how to opt out of receiving such emails. If a User opts out, we may still send them operational emails that pertain to the User's account and notifications regarding our Website.  

Children

This Website is intended for Users eighteen (18) or older. It is not in any way designed to attract children. If we discover that a person under the age of eighteen (18) has submitted personal information to our website, or that someone has inappropriately done so on their behalf, we will delete such information from our databases as soon as practicable and in accordance with applicable law.  

Information Security

We use security technologies and procedures to help protect your personal information from loss, misuse, and unauthorized access, use, disclosure, alteration, and destruction. Our security procedures and practices are consistent with industry standards applicable to our collection and use of personal information. In the event of an unauthorized release, disclosure, or acquisition of User information, Pottery Designs will notify affected individuals, as required by applicable law. While we use reasonable efforts to protect your personal information, no company can guarantee its absolute security.  

Data Retention

We store the information we collect for as long as you have an Account, or for up to 30 days in our archives when you ask for data to be deleted (as set forth in Section 4, above). Additionally, we retain User information to resolve disputes, enforce our policies, and to comply with the law.  

How to View, Correct, or Update Personal Information

Users can update their information by logging into their accounts and visiting the Account Details tab on the User profile. If that is not effective, the User can contact us directly at [email protected].  

State-Specific Rights and Disclosures

Please see below for specific disclosures that may be applicable to you. If you believe that there are disclosures required by a law that is applicable to your jurisdiction, which you do not see in this Privacy Policy, please contact us as provided below. 

California 

California residents, please visit our Pottery Designs Privacy Notice for California Residents. 

Nevada 

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute's opt-out requirements. 

Changes to this Policy

We may make changes to this Privacy Policy from time to time. If we make changes to this Privacy Policy that we believe will materially affect your rights, we will notify you by email about these changes and post a notice to the Website and change the "Last Updated" date above. If you continue to use our Website after we provide such notice, you are agreeing to accept these changes. Otherwise, for non-material changes, the Privacy Policy will be updated on the Website. You should consult this Policy regularly for any changes.  

Contact Information

If you have any questions about this Privacy Policy or wish to contact us, please contact [email protected] . You can reach Pottery Designs by mail at:  

Pottery Designs  

567-1 South Leonard Street 

Waterbury, CT 06708  

If you need to access this policy in an alternative format due to having a disability, please contact [email protected] and 888-435-7505.